To read about the shipping and returns policies, click the button below.
At satvikstore.in we are committed to satisfy our customers with our products ordered from our website. Our return policy is very simple, flexible and customer friendly. we try to sort out the issues as much as we can, we welcome returns and replacements on the following terms -
- Wrong Product: If a wrong product has been dispatched to you and incase that a product does not match the item Orders by Customer (Unboxing Video Required)
- Manufacturing Defect: If there is a manufacturing defect on the received product (Video Required)
- Damaged Condition: If the product is received in a damaged condition (Unboxing Video Required)
we believe in 100% customer satisfaction. In case you wish to cancel an order due to any reason Please writes to us at email@example.com within 12 hours of ordering and we will be happy to assist you. Same day/Fixed time delivery orders Under the Categories Like (Cakes & Flowers) cannot be cancelled under any circumstances. If the order has already been dispatched, order cancellation is not allowed.
In the case of breakage or any in-transit damage, please send unboxing video of the product within 12 hours of delivery to our email firstname.lastname@example.org and the needful shall be done immediately.
C) WRONG PRODUCT RECEIVED
In the unlikely event that any product you have ordered is different from what you had ordered (unboxing video), you must immediately lodge a complaint with us on Chat support or its email email@example.com. You may return the product unused, and in the same (unused) condition as you have received it, in its original packaging along with original contents (with all accessories) for refund or an exchange, within 24hrs from the date on which these goods are delivered. Our support shall get in touch with you to explain the return pickup process.
In case of returns excluding the above three reasons we will be refunding you the amount of the bought product after taking out the freight / Shipping Cost–
- Domestic Shipping (India)- 0-500 gm - Rs. 75/-, 500-999 gm - Rs. 150/--, 1Kg-2KG -Rs. 250/-, 2kg above– Rs 250+Rs 125 per Additional KG.
- International Shipping- Only product Cost will be refunded after deducting shipping cost
In case of any query you can reach us at firstname.lastname@example.org
How long would it take me to receive the refund of the returned product?
After the refund has been initiated as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:
Online Refund – 7 to 10 working days post refund initiation, depending on your bank partner
Please note, satvikstore.in initiates the refund upon successful return pick up, and after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to a satvikstore.in warehouse. In case of any refund discrepancies Genieland.in may at its sole discretion, request you to share with us a screenshot of your bank statement at email@example.com
This shipping policy applies to all customers who make a purchase at www.satvikstore.in If you have any questions, please contact our customer service team on Call/Whatsapp: 9861743000 (10:00am-6:00pm) Indian Standard Time (IST) Monday to Saturday
Order Processing Time
All orders placed before 12 PM Monday to Saturday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
For International Orders we use DHL express and most orders are delivered within 5-7 working days from the date of dispatch across the globe subjected to custom clearance.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
# Thanks for Making us India's Largest Pooja Accessories Brand.
Are you in search of authentic puja items and accessories to enhance your spiritual rituals? Look no further! SatvikStore.in brings you a wide range of premium-quality puja items online, carefully curated to meet all your religious and spiritual needs. With our extensive collection of puja samagri, diya, wicks, ghee wicks, and more, we are here to make your worship experience truly divine.
Pooja - A Sacred Journey:
Pooja is an integral part of our Indian culture and traditions. It is a sacred journey that connects us with the divine and nurtures our spiritual growth. At Satvikstore.in, we understand the significance of each ritual and strive to provide you with puja accessories that are not only authentic but also hold a deep spiritual essence.
Festivals and Occasions:
We celebrate various festivals throughout the year, each with its unique rituals and customs. Whether it's Diwali, Holi, Raksha Bandhan, Janmashtami, Ganesh Chaturthi, Karva Chauth, or any other auspicious occasion, Satvikstore.in offers a diverse range of puja items and accessories to make your celebrations truly special. From traditional diya and deepam to exquisite puja kits and rangoli supplies, we have everything you need to create a divine ambiance for your festive rituals.
Discover our exquisite collection of puja accessories, including brass diya, brass statues, god statues, resin statues, marble statues, and more. Each piece is intricately designed by skilled artisans, showcasing the beauty of Indian craftsmanship. We take immense pride in offering you the finest quality products that reflect the essence of devotion and spirituality.
Daily Puja Items:
For your daily spiritual practices, we provide a wide range of essential puja items that help you create a serene environment at home. From diya and wicks to puja kits and incense sticks, our selection of daily puja items ensures that you can perform your rituals with utmost devotion and purity.
Add Elegance to Your Décor:
In addition to puja accessories, Satvikstore.in offers a stunning collection of home decor items that add elegance and charm to your sacred space. Explore our range of beautifully crafted urli, which not only serve as decorative pieces but also hold a deep spiritual significance.
Shop with Confidence:
At Satvikstore.in, we prioritize customer satisfaction and strive to provide you with a seamless online shopping experience. Our user-friendly website ensures easy navigation, secure payments, and prompt delivery, so you can shop with confidence and convenience.
Embrace spirituality and elevate your puja rituals with Satvikstore.in. Explore our wide range of puja items online and immerse yourself in the divine aura of spirituality. Start your spiritual journey with us today!